Frequently Asked Questions (FAQs)
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Everything you need to know about saving, earning, and borrowing with Better Life, simplified just for you.
Better Life Multipurpose Cooperative Society is a technology-enabled cooperative savings and investment platform that helps individuals and groups build wealth through disciplined savings and professionally managed, low-risk investment strategies.
No. Better Life is a registered cooperative society in Nigeria. It operates under cooperative principles and is not a commercial bank or a deposit money institution.
Better Life is open to individuals, families, entrepreneurs, associations, and organized groups seeking disciplined savings and cooperative wealth-building solutions.
Better Life is a duly registered cooperative society in Nigeria and operates in compliance with applicable cooperative and consumer protection regulations.
You can join by creating an account on the Better Life digital platform, completing the required registration process, and agreeing to the cooperative’s terms.
No. There is no membership fee to join Better Life Multipurpose Cooperative Society. Members can create an account and start saving without paying any registration or membership charges.
Yes. Members can create and manage multiple savings plans based on their financial goals.
Savings & Contributions
Members can choose to save daily, weekly, or monthly, depending on their selected plan.
Minimum savings amounts depend on the selected product or plan and are communicated during setup.
Yes. Members may adjust or pause savings plans subject to the terms and conditions of the specific product.
Group & Cooperative Savings
Group savings allow multiple members to contribute regularly into a shared savings pool, managed digitally with full transparency and accountability.
Each group designates an administrator or coordinator, while Better Life provides the digital platform and oversight.
Yes. All group members can view contributions and balances in real time through the platform.
Returns & Investments
Member funds are deployed through low-risk, diversified investment strategies in partnership with reputable financial institutions.
Returns are managed conservatively and targeted to be predictable; however, they are not guaranteed and depend on investment performance and market conditions.
Returns are credited according to the terms of each savings or investment plan.
Withdrawals & Access to Funds
Withdrawal terms depend on the selected plan. Some plans allow flexible withdrawals, while others encourage long-term savings with defined access periods.
Early withdrawals may attract penalties or reduced returns depending on the plan terms.
Processing times are communicated on the platform and may vary based on the plan and banking channels used.
Security & Risk Management
Funds are safeguarded through institutional banking partnerships, diversified investment deployment, insurance-backed structures where applicable, and strong governance frameworks.
Yes. Better Life uses secure technology infrastructure and data protection measures to safeguard member information.
Platform & Support
A smartphone is recommended to access the full features of the Better Life digital platform.
You can reach our support team through the Contact page or via the in-app support channels.
Relationship with Egoli Investment Advisory
Egoli Investment Advisory provides professional management, strategic oversight, institutional partnerships, and risk management expertise to Better Life.
Other Questions
Our Terms of Use and Privacy Policy are available and outline member rights, obligations, and data protection practices.
Still Have Questions?
Everything you need to know about saving, earning, and borrowing with Better Life, simplified just for you.
For Loans:
+234 813 111 1111
For Savings:
+234 813 111 1111
Toll free number:
+234 813 111 1111